FAQ

If you have any questions, please email us at info@themilanaco.com.

What does ‘Edible’ Skincare mean?

Our entire skincare collection is edible i.e. it is so natural that you can eat it! We only use ingredients that are plant-based and minimally processed such as our butters and oils. Our key active ingredient, mastic has been known as the first natural and hygienic chewing gum and been used since ancient Greece for cooking, baking, healing etc. Learn more about the benefits of the ingredients we use here.

What is Mastic?

Mastic (Pistacia lentiscus), one of the key plant actives in our skincare collection is 100% natural, aromatic resin that is cultivated exclusively in the Southern part of Chios island in Greece. It has been used since ancient times for both its unique aroma and its healing properties. This edible resin has been used as a luxury ingredient in the food & drink industry, pharmaceutical industry and in perfumery & cosmetics industry. Learn more about mastic here

What is the shelf life of your products?

Our skincare products have a shelf-life of 2 years although we recommend using them within 6-12 months of opening. We make our products in small batches so you can be assured that you are receiving a fresh batch with maximum potency of the ingredients.

We recommend the products be stored below 30°C. If you live in a warm climate, store the product in a cool, dark cupboard away from direct sunlight to maintain the potency of the product.

Our tea and herbal blends come in a re-sealable pouch for longer lasting aroma and taste. However, we recommend using them within 6-12 months of opening for the maximum benefits from the ingredients.

I have never used Milana Edible Skincare before. What should I start with?

Our entire skincare collection is 100% natural and is suitable for all skin types. If you have never used all-natural products i.e. without preservatives, synthetic ingredients, paragons, sulphates etc., then you are in for a treat!

For a new face routine, we recommend you start with our cleansing oil & makeup remover followed by face serum and/or face & body balm for dry skin. You can also incorporate our gentle 3-in-1 exfoliator instead of using harsh chemical laden soaps and facial cleansers for a clean feel. With the daily use of our edible skincare products, you will see a positive change in your skin whilst being economical.

Will your products feel too oily on my skin? 

Our products are highly concentrated, as they contain no water. You will find that you only need to use a tiny amount compared to water-based creams or lotions to moisturize your face and body. We recommend using one-fourth the amount you would normally use to deeply moisturise your skin. Our skincare products are thus economical and will last you much longer. 

Are your products tested on animals?

No – we never test our products on animals. 

Are your products vegan?

Yes – our entire skincare and tea collection is 100% vegan!

Are your products certified organic? 

Our skincare products are made with organic ingredients and are 100% natural. We use some ingredients that are grown in untouched environment without the use of any artificial fertilizers, pesticides, herbicides etc. and hence cannot be certified organic. Ingredients which are organic are noted in the ingredients list with an asterisk (*). 

All of our teas are 100% certified organic.

Are your products safe during pregnancy and for babies?

Our skincare collection is made with 100% natural ingredients, that are safe enough to eat! We do not use potent essential oils, but rather use natural mastic resin for its citrus and refreshing aroma along with its many benefits.

However, please refer to our ingredients list for any known allergies and seek the guidance of a healthcare professional if you have specific concerns.   

What do your skincare products smell like?

Our skincare products have a light and fresh citrus yet sweet aroma that is both cleansing and refreshing. The smell comes from the edible mastic resin, the key active ingredient in our entire collection.

Where are your products made?

We source our ingredients from different corners of the world and make them in small batches in Ontario, Canada. You can be assured that our products are of high quality and potency.